PRIVACY

BARBARHAIRTOOLS.COM and BARBARARTIST.COM respects your privacy and will never share your private information with any third party, which is not directly associated with our company.

RETURN POLICY-

BARBARHAIRTOOLS.COM and BARBARARTIST.COM RETURN POLICY AND RETURN INSTRUCTIONS:  We offer a 30-day replacement and/or exchange of all of our store items.  Contact us at 1-888-227-1414 or 323-653-6857, M-F 9:00 a.m. to 5:00 p.m., PST, to request a replacement or exchange on product(s) purchased.  Your returned package must be postmarked within 30-Days of your Receipt/Invoice and you must return the item(s) in their original packaging (we recommend saving the product packaging for at least 30 days when you receive your item(s)) to: (BARBAR Artist, Inc., 9663 Santa Monica Blvd., Suite #600, Beverly Hills, CA  90210).  You must enclose a copy of the Receipt and/or Invoice with all returns, in addition to $10.00 to cover shipping/handling fees with UPS, within the U.S.  International Returns must include $20.00 to cover shipping/handling fees.  Exchanges and replacements are typically processed within 1-2 business days from receiving your approved returned item(s). HOW TO RETURN DEFECTIVE ELECTRICAL ITEM(S): If the electrical item you’ve ordered appears defective or damaged, please contact us immediately within our 30-Day window at 1-888-227-1414 or 323-653-6857,M-F 9:00 a.m. to 5:00 p.m., PST, to request a replacement.  You may be provided other returning instructions when item is defective.  FOR NON-FACTORY SEALED HYGIENE TYPE ITEMS SUCH AS SHAMPOOS, CONDITIONERS, SOAPS, LIQUIDS, CREAMS, LOTIONS, BRUSHES, OILS, SOAPS, SUPPLEMENTS, and SIMILAR ITEMS: All Sales are final for these items. We cannot accept any returns for items which are not factory sealed due to State, Federal and Local Health Laws and Concerns.  If these products are defective or damaged please contact us immediately at 1-888-227-1414 or 323-653-6857, M-F 9:00 a.m. to 5:00 p.m., PST.  WARRANTY ALTERNATIVES: All electrical accessory items include a warranty. Warranties will vary between products. Please check all packaging for warranty information.  In order to replace or exchange any items, warranty must be in good standing.
OUR RIGHT TO INSPECT RETURNS IN GOOD FAITH: We reserve the right to evaluate and inspect any and all returned item(s), in good faith, and solely decide if the purchase of said item(s) are replaceable.

DISCLAIMERS-

DISCLAIMERS- BARBARHAIRTOOLS.COM and BARBARARTIST.COM are the owners of their registered trademarks, logos, packaging and copyrights of the items/products being offered for sale. Any advice and/or information provided on BARBARHAIRTOOLS.COM and BARBARARTIST.COM are for informational purposes only.  Any similarity of copy or content on this website to other websites is consequential. Information, Images and Content contained herein on BARBARHAIRTOOLS.COM and BARBARARTIST.COM cannot be copied or used in anyway without our prior written consent.  By viewing this website and/or purchasing product from this website, you agree to hold BARBARHAIRTOOLS.COM and BARBARARTIST.COM harmless of any and all lawsuits or injunctions related to any of this website’s content, copy, images, information, type of items/products listed, product’s performance, product's condition, product's reliability, manufacturer claims and/or anything else similar.

SHIPPING-

All "in stock" orders (including expedited 1, 2 and 3 day shipping) which are received by 12:00 Midnight, U.S. Pacific Standard Time, will be processed and shipped within the following 1-2 business days.  Orders placed over Holidays and Weekends will be processed and shipped the following business day(s). We stock 99.9% of the items shown on our website.  However on some occasions, multiple orders for the same item(s) may be placed by more than one customer at the same time, causing us to be temporarily out of stock for that specific item(s).  If this occurs, it may cause a slight delay with your order.  If we are unable to ship your order out within the usual 1-2 business days, you will be notified via email or by telephone as soon as possible and given the status and options for your order.  For UPS Ground orders in the U.S., please allow approximately 2-9 business days.  Most orders shipped within the U.S. are shipped UPS Ground.  Shipments to Canada, APO, FPO, Military and International are shipped USPS.  Our shipping rates to both the U.S. and International vary, based on location, weight and/or the number of items ordered.  The Virgin Islands and Puerto Rico are also considered International territories.  *IMPORTANT NOTE: USPS, UPS, Fedex and Other carriers shipping standard or ground to Canada and outside of the U.S. may impose other "import customs fees" which include Taxes, Broker Fees and other Fees. These "fees" are typically collected by the shipping carrier in your area, but are NOT collected for our benefit and are not part of our shipping charges. These are fees imposed by the country customs. Please contact your local customs and shipping carrier for more details. All Importers (products ordered from countries outside of the U.S.) are responsible for all "fees" which may be imposed by customs including duties, taxes and brokerage fees, and "fees" that may apply at the time package is delivered to you.